Case Study Kenya Airways Flies High with Customer Relationship Management
How effective was this solution? How did it affect the way Kenya Airways ran its business and its business performance?

Answers

Answer 1

Kenya Airways is known to have an unsatisfactory and lingering issues with customers relationship and because running their business with CRM, they were able to effectively handle it

What was the main cause of failure of Kenya Airways?

A key factor to the fall of Kenya Airways  was Poor customer relations as this lead to a lot of flight cancellation which the airline was said to have heaped the blame on the lack of passengers.

Note that Customer Relationship Management (CRM) are methods, strategies and tools used by firms to run, manage and analyze customer interactions.

Note that, Kenya Airways is known to have an unsatisfactory and lingering issues with customers relationship and because running their business with CRM, they were able to effectively handle it

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Related Questions

Puckett products is planning for $2.9million in copitale expenditures next year pucketts target capitale structute consists of 65%debet and 35%ewuity if net incame next year $2.5million and pucket follws a residual distribution policy with all distribuion as dividededs what will be dividend pay out ratio

Answers

The dividend payout ratio under the residual distribution policy comes out to be 59.40%.

What is meant by dividends?

Dividends are the amounts allocated to the share investors of the company relating to the number of shares being held by them.

While planning for capital expenditures concerning next year, firstly, the amounts of available dividends amounting to $ 1,485,000 should be found by multiplying the target equity of 40% with the target capital of $2,900,000 and then subtracting it from net profits of $2,500,000.

Then, the dividend payout ratio of 59.40% can be determined by dividing the available dividends, that is, $1,485,000 by the net profits earned at $2,500,000.

Therefore, under the residual distribution policy, the dividend payout ratio comes out to be 59.40%.

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What is deductive argument

Answers

if all the premises are true then the conclusion must be true.

Please hit the thanks button :)

Is a surface event that takes place during the rock cycle

Answers

Erosion is a surface event that takes place during the rock cycle. Hence, Option A is the correct statement.

What do you mean by 'Erosion'?

Erosion can be defined as the washing away of the topsoil due to various factors such as wind, water, and many more, this can cause environmental damage to the topography of the soil.

keeping this in mind, we should also know that soil erosion or rock erosion is very important to the development of rocks, and during the rock cycle, this is essential to the rock weathering process.

Hence, Erosion is a surface event that takes place during the rock cycle. Option A is the correct statement.

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The missing information in the question:

Erosion Melting Metamorphosis Tectonic processes

discuss the following subthemes with relevant classroom examples under planning social sciences lessons.1.11 ideology 1. 1.2 content and context. 1.1.3. learner - central approach. 1.1.4.ubuntu. 1.1 5. information and communication technology​

Answers

The study of social sciences in classrooms helps to understand important issues in today's society, such as globalization and cultural diversity.

Why is it important to study social sciences?

Through a scientific methodology, there is an increase in the understanding of aspects that form society and its customs, such as religion, politics and technology.

The ubuntu philosophy, for example, is a relevant topic for understanding the importance of collectivity in a multicultural society, where there are several different cultures interacting.

Therefore, the education professional must relate the concepts of social sciences with modern society and its characteristics, instituting critical thinking and the student's cognitive and social development.

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how is Atta or flour obtained​( short answer)

Answers

Grinding the whole wheat kernel

Answer:

Flour is obtained from wheat and to get it, you need to mill the wheat kernel after bran and germ. Atta is also obtained from wheat, but instead, it's grinding the whole wheat kernel.

The primary reason that Francisco Pizarro was able to conquer the Incas was ___________.
a.
they believed that he was a pale-skinned god
c.
he treated them with kindness and mercy
b.
he had more men and determination
d.
they were already weak from civil war

Answers

Answer:

D. They were already weak from civil war.

Hope you have a great day :)

Which philosopher maintained that knowledge comes from experience via the senses, and therefore, science should rely on observations and experiments?
A.
Socrates
B.
Plato
C.
John Locke
D.
Hippocrates

Answers

The answer is C, John Locke.

Answer: c. john locke

Explanation:

on edg

A pure market economy is based on the interaction of __________ and __________.
A.
buyers . . . sellers
B.
buyers . . . consumers
C.
sellers . . . producers
D.
producers . . . distributors

Answers

Answer:

A) Buyers and Sellers

Answer: buyers . . . sellers

Explanation:

Consumers are most likely to have a variety of products and services to choose from in a:
Osocialist society.
capitalistic market.
command economy.
communist society.

Answers

Answer: command economy

Explanation:

During the Reagan Administration of the 1989’s , what controlling image was used to harm Black women ?

Answers

Answer:

The controlling image used to harm Black women during the Reagan Administration was that of the "welfare queen." This image was used to paint Black women as lazy and uninterested in work, and therefore undeserving of government assistance. This image was used to justify cuts to welfare programs that disproportionately affected Black women and their families.

Explanation:

You find a wallet in the park, and no one notices when you pick it up. You look inside, and discover that it belongs to a very wealthy local businessman, and it contains only an identification card, and $1000 in cash. You're a poor, hardworking student, who could very much use the money. Apply the Kantian Categorical Imperative, and in a short essay (around 200 words) describe what you should do.

Answers

This seems like this a personal opinion type of essay; so this is hard to answer.. Some ideas could be to look for an ID of the business man and call him. Tell him you found his wallet and return it. You could also steal and take the money for yourself.

Not sure what the Kantian Categorical Imperative is.

Which need did it’s colonies provide to Great Britain

Grains and vegetables
Skilled laborers
Raw materials for manufacturing
Manufactured goods

Answers

Answer:

c raw materials for manfacturing

Explanation:

The preamble to the Declaration of Independence outlines the principles upon which the new government would be based. Which of these best describes one of those principles?

a government based on a social contract
the end of taxation without representation
the removal of the British military
a need for equality regardless of race or gender

Answers

The preamble of the Declaration of Independence outlines the principles that a government based on a social contract. Option A is correct.

What is social contract?

The social contract is defined as a theory in moral and political philosophy. This theory originated during the Age of Education and commonly relates to the legitimacy of the state's authority over the individual. The Declaration of Independence's preamble also founded on the basis of this principle.

Therefore, option A is correct.

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Answer:

a government based on a social contract

Explanation:

edge 2022

how education helps growth of a country?​

Answers

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How does a nation’s education system relate to its economic performance? Why do most workers with college degrees earn so much more than those without degrees? Understanding how education and training interact with the economy can help explain why some workers, businesses, and economies flourish while others falter As the labor supply increases, downward pressure is placed on the wage rate. If employers’ demand for labor doesn’t keep up with the labor supply, then wages usually fall.

An excess supply of workers is particularly harmful to employees working in industries with low barriers to entry for new employees—that is, those with jobs that don’t require a degree or any specialized training. Conversely, industries with higher education and training requirements tend to pay workers higher wages. The increased pay is due to a smaller labor supply capable of operating in those industries, and the required education and training carrying significant costs.

KEY TAKEAWAYS

The knowledge and skills of workers available in the labor supply are a key determinant for both business and economic growth.

Industries with higher education and training requirements tend to pay workers higher wages.

Differences in training levels are a significant factor that separates developed and developing countries.

An economy’s productivity rises as the number of educated workers increases since skilled workers can perform tasks more efficiently.

An economy is more valuable when equal education and labor opportunities are available across gender, race, age, and ethnicities.

How Education Benefits a Nation

Globalization and international trade require countries and their economies to compete with one another. Economically successful countries will hold competitive and comparative advantages over other economies, though a single country rarely specializes in a particular industry.

A typical developed economy will include various industries with different competitive advantages and disadvantages in the global marketplace. The education and training of a country’s workforce is a major factor in determining how well the country’s economy will perform.

Who/What
decides the
3 basic
economic
questions?

Answers

Answer: The central government

Explanation: In a Centrally planned economy, also known as a command economy controls the factors of production and answers the three basic economic questions for all of society.

which is an effect of manifest destiny?

Answers

Answer:

The philosophy of Manifest Destiny drove 19th-century U.S. territorial expansion and was used to justify the forced removal of Native Americans and other groups from their homes. 

American History 1 - Writing workshop: summarizing a leader's impact.

Write an informative essay that summarizes the effects of the events of the Expansion and Reform era. The essay should have three short body paragraphs, each with a key detail, a connection, and a conclusion.

Notable Expansion and Reform events:
Indian Removal Act
Abolition movement
The American system
Voting rights
Nativism
New technology

Answers

Answer:

Clearly written, complete sentences require key information: a subject, a verb and a complete idea. A sentence needs to make sense on its own. Sometimes, complete sentences are also called independent clauses. A clause is a group of words that may make up a sentence. An independent clause is a group of words that may stand alone as a complete, grammatically correct thought. The following sentences show independent clauses.

Answer:Part 1) Multiple choice answers are = B, D

Part 2)Multiple choice answers are = A, E

QUESTION 1
Which major war ended right before the Bauhaus school was founded?
Choose one
4 points
1856
.
England's
Queen Victoria
Reign Ends
(1901)
1901
Sigmund Freud
Born
(1856-1939)
1908
World War 2
First
Ford Model T
Produced
(1900)
O World War 1
O Russian Revolution
O Russian Civil War
World War I
(1914-1918)
1914
Bauhaus School
Founded
(1919)
BAUHAUS
1917
1918
1919
LEKIN 1811
Russian
Revolution
(1917-1921)
Rise of
Bauhaus Moves Nazis in Germany
to Dessau
(1930)
League
of Nations
(1921-1939)
Chrysler Building
Finished
Construction
n
Bauhaus
Permantly
Closes
(1900)
First
Analog
Computer
1945
World War II
(1939-1945)

Answers

Answer:

During the turbulent and often dangerous years of World War II, many of the key figures of the Bauhaus emigrated to the United States, where their work and their teaching philosophies influenced generations of young architects and designers.

The difference between past time and focus present

Answers

The difference between pastime focus and present time focus is that in pastime focus, one thinks on what they have experienced in the past; they refer to what already happened. However, in present time focus, one focuses on the present and what is happening in the current moment of the time.

Example of pastime focus: Billy really wanted to play outside because it was a nice day, but before doing so, he remembered what had resulted in that the last time he went outside. He got bitten by bugs and had an allergic reaction.

Example of present time focus: Connor is playing a football game with his team, the Hawks. He is the quarterback, and his coach recently assigned him the permission to call plays. Connor wanted to call a 0 route because that worked last time for him, but then he remembered that would not work this time because of the backfield players. Instead, he focused on either running a 3 route or a 2 route.

These examples demonstrate pastime and focus present because in example #1, Billy pondered his past experiences to make a decision. In example #2, Connor pondered what the best play for the football team would have been in the moment, instead of referring and following through what happened in the past.

The distinction between the emphasis on the past and the emphasis on the present relates to how an individual's life and actions are impacted by the past tense or by the present moment. In order to prevent anxiety and other mental diseases like depression from being triggered by worrying about the past or the future, experts advise keeping the emphasis on the present. As a result, the present-centered perspective enables more attentive and productive concentration on everyday chores, increasing the likelihood that they may be completed with less personal effort and greater objectivity. By concentrating on the now, one is able to overcome past traumas and future anxieties and reach more success, balance, and awareness.  Therefore, the fundamental distinction is that one thing is about paying attention to the current situation, whilst another about reflecting about prior circumstances or experiences.

what is self-examiation​

Answers

Answer:

reflective examination (as of one's beliefs or motives) : introspection. 2 : examination of one's body especially for evidence of disease.

The role and significance of capital accumulation for the development of enterprises in our country today?

Answers

The development of current enterprises can be done by accumulating capital through the process of saving the capital in every enterprise.

The second option is the correct answers.

What is an enterprise?

An enterprise is referring a business entity that works for earning profits in the long term.

Capital accumulation can usually be done from investments and savings. It is a medium to raise revenues by appreciations, rentals, capital profits, and internet income. It is generally observed when an enterprise acquires an asset that is treated as an investment for the purpose of getting benefits in the upcoming years.

Question's missing part:

1) Create a basis to promote capital scale in each enterprise

2) Create a basis for the process of saving capital in each enterprise

3) Create a basis for business mergers and acquisitions

4) Create a basis for capital accumulation in each enterprise

Therefore, the method of capital savings can help the country in developing the current enterprises.

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gerrymandering benefits a party, group, or incumbent by allowing legislative districts to be
A reappointed
B reelected
C redistributed
D redrawn

Answers

The answer is C or B trust

Example of gender based violence in South Africa?

Answers

gender based violence in South Africa

Violence against women and girls (VAWG)Violence against LGBTI people.Intimate partner violence (IPV)Domestic violence (DV)Sexual violence (SV)Indirect (structural) violence.

This is a psychology question
Respond to the statement on. How you agree with the example
As we grow from adolescence to adulthood we are influenced by social interactions, social interactions influences are
attitudes, feelings and our behaviors and how we look at our environment and social justice. Our personal moral compass
can impact our understanding of social justice however this does not mean "one size fits all".
A moral compass is what helps us decide what's right and wrong and makes ethical decisions in regards to personal,
professional, and environment and social justice is fairness between individuals in society and equal access to wealth,
opportunities, and social privileges.
Me and my older sister was raised by the same single parent in the same household and environment I decided to further
my education to get my Bachelors of Science in IOP and learned in my studies meta-cognition and that we are not fixed to
our environment I was the 1st in my family to go to college as well to own a home as some of my siblings will say it's because
my husband has "white privilege to own a home not based on hard work and financial management this ideology came
from their social interactions and how their moral compass has been shaped to social justice and how it has also influenced
and shaped their moral reasoning.

Answers

Based on the statement and example given I strongly agree with the fact that we are influenced by social interactions

Meaning of Social Interactions.

Social interactions can be defined as a relationship between our social activities and how they shape and contribute to the building of our mindset.

Social Interactions have really shaped our choices and the choices of everyone in society both consciously and unconsciously.

In conclusion, Based on the statement and example given I strongly agree with the fact that we are influenced by social interactions

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I see that Yan Zhihua is an independent scholar and a history teacher in middle school. Shouldn’t we respect history? Is the tragic history you describe in your Book Your Own Experience?

Answers

To build a better future, we need to know and analyze history. Hence, respecting history is a crucial responsibility as an individual, society, and country as our present condition and future circumstances can be based on it.

What is history?

History can be defined as a subject that deals with the study and the documentation of the past. Events earlier than the discovery of writing structures are taken into consideration in prehistory.

"History" is an umbrella time period comprising past occasions in addition to the memory, discovery, collection, organization, presentation, and interpretation of those occasions.

The tragic history described can be another person's experience.

Hence, we all as human beings belonging to any corner of the world must respect history at all times.

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Which industry was the first to benefit from the Industrial Revolution?

Answers

The textile industry

Explanation:

The textile industry was also the first to use modern production methods. The Industrial Revolution began in Great Britain, and many of the technological and architectural innovations were of British origin.

Answer:

The textile industry

Explanation:

The textile industry was also the first to use modern production methods. The Industrial Revolution began in Great Britain, and many of the technological and architectural innovations were of British origin.

Define philosophy as a pursuit of wisdom

Answers

Answer:

write two advantages of helping and participating in community works

The Mexican Revolution resulted from disagreements about how to run the Mexican government after the country gained its independence from Spain. True or false?

Answers

The Mexican Revolution started due to clashes of opinions between Conservatives and liberals on topics such as education, working style, and functioning of government. Hence, the given statement is true.

What do you know about the Mexican Revolution?

The Mexican Revolution became a prolonged series of armed local conflicts in Mexico from about 1910 to 1920. It has been called "the defining occasion of current Mexican history"

Clashes of opinions between Conservatives and liberals on topics such as education, working style, and functioning of government mainly became the cause behind Mexican Revolution.

Hence, the given statement is true.

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what is the difference between federalism and communism

Answers

Answer:

Federalism is a system of government in which the same territory is controlled by two levels of government while  Communism is a political and economic system that seeks to create a classless society in which the major means of production, such as mines and factories, are owned and controlled by the public.

Explanation:

ways to reduce necluar weapons​

Answers

The only way to completely eliminate nuclear risks is to eliminate nuclear weapons from the planet.

Globally, the overall inventory of nuclear weapons is declining, but the pace of reductions is slowing compared with the past 30 years.

Moreover, these reductions are happening only because the United States and Russia are still dismantling previously retired warheads.

The US only has a limited ability to destroy an incoming nuclear intercontinental ballistic missile, a study released last month by the American Physical Society concluded.

Explanation:

Hope it helps :)

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On Friday, a local hamburger shop sold a combined total of 396 hamburgers and cheeseburgers. The number of cheeseburgers sold was two times the numberof hamburgers sold. How many hamburgers were sold on Friday? What is the slope of the line passing through the points (3, 5) and (1, 6)? 4/3 1/2 1/2 /34 Which step is first in the decision-making process?O taking action Read the excerpt from Esperanza Rising. In her entire life, Esperanza had never held a broom in her hand. But she had seen Hortensia sweep and she tried to visualize the memory. It couldn't possibly be that hard. She put both hands near the middle of the broomstick and moved it back and forth. It swung wildly. The motion seemed awkward and the fine dirt on the wooden planks lifted into a cloud. Which detail best explains how Esperanza is changing Find the degree of a polynomial. Select the correct text in the passage.Sonnets are lyric poems that often contain figurative language. Which two parts of Shakespeare's Sonnet 116 are examples of repetition?Sonnet 116by William ShakespeareLet me not to the marriage of true mindsAdmit impediments.Love is not loveWhich alters when it alteration finds, Or bends with the remover to remove:O no; it is an ever-fixed mark, That looks on tempests, and is never shaken;It is the star to every wandering bark,Whose worth's unknown, although his height be taken.Love's not Time's fool, though rosy lips and cheeks Within his bending sickle's compass come; Love alters not with his brief hours and weeks,But bears it out even to the edge of doom.If this be error and upon me proved,I never writ, nor no man ever loved.Reset Next Which character in American Born Chinese is an example of a foil?OA. The Monkey KingO B. Wei-ChenOC. Suzy NakamuraO D. Jin Wang CorrectCorrect! Gotchu ^ Explain two contrasting religious beliefs about the nature of marriage.In your answer you must refer to one or more religious traditions. GIVING BRAINLIEST NOW FOR CORRECT AWNSERReemplaza el complemento directo por el pronombre de objeto directo: "Los estudiantes entregan los libros.Los estudiantes _____ entregan".Your answer:loslalaslo Need help simple explanation if possible A 2-column table with 6 rows. The first column is labeled x with entries negative 3, negative 2, negative 1, 0, 1. The second column is labeled f of x with entries 15, negative 5, 0, 5, 0, negative 5. Which of these are core properties of kanban? (select all that apply) 1 point retrospectives daily stand-up limit work in progress visualize the work manage flow What is the answer????? I SEEK INFO.It's been a while since I've thought about joining the Army, BUT I know nothing about what I should do, or the process. Can I assist college while being in the army or.. how does it work?Anything help, Thank you! during which software development phase do users begin using an app? The graph of F(x), shown below, resembles the graph of G(x)= x, but it hasbeen changed somewhat. Which of the following could be the equation ofF(x)?A. F(x) = 3(x+4)2 +4B. F(x)=3(x-4)2 - 4C. F(x)=-3(x+4) +4D. F(x) = -3(x-4) +4 Which sentence is the most formal?OA. I think it would be really fun to work at your company.OB. I would like to apply for the administrative position at yourcompany.OC. Hi! Do you have any job openings at your work yet?OD. Please hiring my person for the open position you got in yourestablishment.SUBMIT Consider what the host means when he says,"Every statement I've made has nothing to do with what you have done--hasnothing to do with decisions you've made. Which graph represents the function h(x) = |x| + 0.5?On a coordinate plane, an absolute value graph has a vertex at (0, 1.5).On a coordinate plane, an absolute value graph has a vertex at (negative 0.5, 0).On a coordinate plane, an absolute value graph has a vertex at (0, 0.5).On a coordinate plane, an absolute value graph has a vertex at (negative 1.5, 0). glomerular capillaries and podocytes together form the: