World Languages College

Think of a conflict that you were involved in at work or in a group recently. Describe the situation and discuss how the conflict was resolved. How would you characterize the approach that was used to resolve the conflict according to what you have learned in this chapter? Now talk about how the situation could have been handled better using any appropriate approach discussed in this chapter/class. Remember to focus on communication in your response.

Answers

Answer 1

Recently, I was active on a group project with my associates, and we had a disagreement about the direction of the project. Some of us cherished to focus on individual aspect, while others desired to emphasize a various area.

What is the conflict?

We stopped having a heated controversy that led to few hurt feelings and pressure within the group.To resolve the conflict, we decided to relax and cool off for a short period. Afterward, we reconvened and took turns expressing our views and concerns while actively hearing to each added. We also made an work to find common ground and suggest a compromise that satisfied everyone.

However, I believe the situation could have happened handled better by utilizing a more structured approach like the ethical negotiation method examined in class.

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